//Questions & answers
Plumbing questions, answered straight
45 answers covering pricing, licensing, emergency dispatch and every department we run. If yours isn't here, call (714) 605-2950 and ask.
01Topic
About Done-Rite
No trip charge. That goes for every city we serve.
1-hour response time. Emergency service is available 24/7. Call (714) 605-2950.
Open 6:00am to 7:00pm every day, with 24/7 emergency service.
Yes. CSLB C-36 licence #998069. Licensed, bonded, insured, with workers compensation. You can verify the licence at cslb.ca.gov.
We serve Orange County from our shop in Anaheim, CA. Cities we serve: Aliso Viejo, Anaheim, Anaheim Hills, Brea, Buena Park, Costa Mesa, Coto de Caza, Cypress, Dana Point, Fountain Valley, Fullerton, Garden Grove, Huntington Beach, Irvine, La Habra, Ladera Ranch, Laguna Beach, Laguna Hills, Laguna Niguel, Laguna Woods, Lake Forest, Los Alamitos, Mission Viejo, Newport Beach, North Tustin, Orange, Placentia, Rancho Santa Margarita, San Clemente, San Juan Capistrano, Santa Ana, Seal Beach, Trabuco Canyon, Tustin, Villa Park, Westminster, Yorba Linda.
1 year minimum on labor. Manufacturer warranty handling varies by manufacturer.
We accept cash, credit card, debit card, online payment.
Yes. We do commercial plumbing as well as residential, including commercial water heaters, hydro jetting and drain and sewer work.
02Topic
Pricing & Financing
$99 to $350, and the $99 service includes a camera inspection. The $99 price covers one qualifying drain with exterior, ground-level cleanout access. Yard drains aren't included.
$650 to $850.
$2,300 to $3,200 for a tank unit.
$4,000 to $6,000 installed.
$500 to $3,000, depending on location and access.
$18,000 to $30,000, depending on the number of bathrooms.
Yes. Enerbank, GE and Wisetack, with terms up to 10 years.
03Topic
Drain Cleaning & Rooter
$99 to $350, and the $99 service includes a camera inspection. The $99 price covers one qualifying drain with exterior, ground-level cleanout access, and excludes yard drains. Lines that need more than a snake fall in the rest of the range.
Snaking punches through a clog and gets flow back fast. It's the right call for a single stoppage, starting at $99. Hydro jetting ($650 to $850) scours the full diameter of the pipe and is the right call when grease or roots keep coming back. We'll tell you which one your line actually needs after we look.
A drain that clogs on a schedule usually has a cause the cable never removed: a belly in the line, root intrusion, a broken fitting, or heavy grease build-up. That's exactly what the camera inspection is for: we find the reason instead of selling you the same snaking every six months.
We don't recommend them. Caustic drain openers sit against the pipe wall, damage older cast-iron and ABS, and rarely clear a real blockage. They just move the problem down the line and make it more dangerous to work on.
04Topic
Sewer Line Services
Multiple fixtures backing up at once, gurgling toilets, sewage smell in the yard, or a patch of unusually green lawn are the common signs. A camera inspection confirms it in minutes and shows you the break on screen.
Trenchless methods replace or line the sewer lateral through small access pits instead of digging a trench the length of your yard. When the pipe's condition allows it, you keep your driveway, hardscape and landscaping intact.
It depends on the job. Difficulty and difficulty of access drive the decision, and the location of the break makes a big impact as well. It varies job to job.
Yes, sewer line replacement usually needs a permit. When a permit is required, we pull it.
Often, yes. If the rest of the lateral is sound, a spot repair is the honest fix and we'll say so. Full replacement is for pipe that's collapsed, back-pitched, or failing along its length.
05Topic
Water Heaters
It depends on the age of the unit. Most of the time, once a water heater is old enough to be failing, it is more advantageous to replace it than to keep repairing it.
$4,000 to $6,000 installed. We install Navien, Noritz and Rinnai. A tank water heater runs $2,300 to $3,200 installed.
Bradford White. Every install carries our 1 year minimum warranty on labor, and manufacturer warranty handling varies by manufacturer.
Our water heater tune-up is a flat $150 per unit, with no trip charge. Call and we'll walk you through it for your unit.
06Topic
Leak Detection
Electronic leak detection finds the leak first, so the only thing that gets opened is the spot over it. We work both slab and raised-foundation homes.
A warm spot on the floor, the sound of running water with everything off, a water meter that keeps turning, a spike in your bill, or cracking and moisture at the edge of the slab.
It depends on your policy and your carrier. Ask your insurance company before the repair, and we'll tell you what we found and what we did.
$500 to $3,000, depending on location and access.
07Topic
Pipe Repair & Repiping
Find your main shutoff (usually near the front hose bib, in a garage wall, or at the street meter box) and turn it clockwise until it stops. If you're not sure where yours is, ask us to point it out at the end of your next visit.
Repeated pinhole leaks in copper, galvanized lines that have rusted closed, rusty or discolored water, and pressure that drops when two fixtures run are the usual indicators. One leak is a repair; a pattern is a repipe.
Both are used for repipes, and each has trade-offs. We'll explain them for your house, with no pressure either way.
$18,000 to $30,000, depending on the number of bathrooms. Financing is available with terms up to 10 years.
08Topic
Fixtures, Faucets & Toilets
A running toilet wastes water and shows up on your next bill. It's usually a flapper, fill valve or float adjustment, which is a simple repair.
Yes. Bring your own faucet, toilet or shower valve and we'll install it. We'll also tell you up front if the part won't fit your rough-in before we open anything.
Usually a clogged cartridge or aerator, a partially closed angle stop, or scale in the mixing valve. On whole-house low pressure the cause is more often the pressure regulator or the supply line.
Yes. A toilet that rocks breaks the wax seal, and the leak goes into the subfloor where you can't see it. It should be pulled, re-sealed and properly shimmed.
09Topic
Gas Lines
Gas line work usually needs a permit. When a permit is required, we pull it.
Yes: outdoor kitchens, BBQs, fire pits, pool heaters, ranges and dryers. The line has to be sized for the appliance's demand plus everything already on the system, which is the part DIY runs usually get wrong.
Combustible-gas detection along the run plus a pressure test that isolates the section holding the leak. That tells us exactly what to repair instead of replacing the whole system.
10Topic
Water Treatment
A softener handles hardness and scale for the whole house. Whole-home filtration handles sediment, chlorine and taste at the main. Reverse osmosis polishes drinking water at one tap. Many homes end up with a softener plus RO at the kitchen sink.
We offer water testing, and we'll recommend equipment based on the result. Sometimes the answer is that you don't need anything.
//Open 6am to 7pm daily · 24/7 emergency
Still have a question? Ask a plumber directly.
Licensed, bonded and insured. Family-owned since 2014. No trip charge, 1-hour response, and 24/7 emergency service.

