//Learn · Symptoms
What that plumbing symptom usually means
A slow drain, a gurgling toilet, no hot water, a water meter that will not stop, a sewage smell, low pressure: what each one usually points to and what to do first.
Customers do not call about a service. They call about a symptom. Each page here takes one symptom, explains the usual causes in order of likelihood, says what is safe to check yourself, and names the service that resolves it.
01Learn
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Slow drain: what it usually means and what to do first
One slow drain is a clog in that fixture's line: hair, soap, grease. Several slow drains at once point to the main line. The first tells you which fixture; the second tells you to stop and call.
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Gurgling toilet: why it happens and what it is telling you
A toilet that gurgles when another fixture drains is air being pulled through its trap. That usually means a partial main line blockage or a vent problem, and it is the early warning before a backup.
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No hot water: the checks to make before you call, and what each result means
No hot water on a gas tank is usually the pilot, igniter, thermocouple or gas valve; on an electric tank the element or thermostat; on a tankless an error code. Water on the floor means the tank itself has failed.
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Water meter spinning or a high water bill: how to confirm a hidden leak
A water meter that moves with every fixture and appliance off means water is leaving the system somewhere. A bill that jumped with no change in use means the same thing. The meter test confirms it; detection locates it.
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Sewer smell in the house: dry traps, vents, and when it is the line
A sewer smell in one room is usually a dry P-trap that stopped sealing. A smell in several rooms, in the yard, or with a gurgle points to a vent or sewer line problem. Run the taps first; then call.
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Low water pressure: one fixture, one bathroom, or the whole house?
Low pressure at one fixture is a clogged aerator, cartridge or a partly closed angle stop. Low pressure everywhere is the pressure regulator, a shutoff not fully open, or galvanized pipes rusting closed.
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Running toilet: why it keeps filling and when it is a bigger leak
A toilet that keeps running or refills on its own is almost always leaking water from the tank into the bowl: a worn flapper, a fill valve that will not shut off, or a float set too high.
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