//Quick answer
- Installed and serviced by Done-Rite, customer-supplied or crew-supplied.
- Toilets and shower valves are the common Kohler jobs.
- Fixture pricing is not published; call for pricing.
- Dealer status: not confirmed, not claimed.
01Definition
What is Kohler known for?
Kohler is a large American manufacturer of plumbing fixtures: toilets, sinks, faucets, tubs, showers and their valves and trim. In the trade it is known for a broad toilet line and for shower valve systems where the valve body in the wall and the trim on the surface are separate parts.
What Kohler work does a service call usually involve?
Setting a new toilet with a fresh wax seal and proper shimming, replacing fill valves and flappers on a running toilet, installing kitchen and bath faucets, replacing shower valve cartridges or the valve inside the wall, and setting and connecting a tub on a remodel.
02When it applies
When is a toilet repair the right call?
A toilet that runs, fills slowly or flushes weakly is usually a fill valve, flapper or float adjustment: a simple repair. A toilet that rocks has broken its wax seal and needs to be pulled, re-sealed and shimmed before the leak reaches the subfloor. A cracked tank or bowl is a replacement.
When is a shower valve a wall job?
When the cartridge swap does not solve it, or when the valve body itself is leaking or obsolete. Done-Rite does valve swaps inside the wall as part of shower installation and repair.
03What goes wrong
What goes wrong with toilet installs?
A toilet set without shims on an uneven floor rocks, the wax seal breaks, and the leak goes into the subfloor where nobody sees it. A proper set is level, sealed and tested before the technician leaves.
04Proof
- Marilyn Lowry, Google, September 9, 2026: "Spoke with a very nice lady, told her what was wrong, and in less than an hour, Mr. Jon Hanzich arrived at our door, and in no time at all, all was fixed and working"
- 1 year minimum warranty on labor. Manufacturer warranty handling varies by manufacturer.
- No trip charge, a 1-hour response time, and 24/7 emergency service.
- California CSLB C-36 licence #998069. Licensed, bonded and insured, with workers compensation.
05Action
Get a Kohler fixture installed or repaired
Fixture pricing has not been published; call for pricing. No trip charge, 1 year minimum labor warranty.
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Where this applies
Done-Rite runs these calls across Orange County from its shop in Anaheim, CA, with no trip charge in any city it serves.
Common questions
Yes. A toilet that rocks breaks the wax seal, and the leak goes into the subfloor where you cannot see it. It should be pulled, re-sealed and properly shimmed.
Yes. Done-Rite installs customer-supplied fixtures and checks the rough-in fit before opening anything.
